Contact Amazon by calling their freephone customer service phone number 0800 496 1081 if you have any enquiries about any Prime Day, Black Friday sales or if you would like to purchase a membership for Prime Video.
Customer Services – 0800 496 1081
Phone Amazon on their freephone customer service contact number 0800 496 1081 to discuss your subscription to the Prime Video and next-day delivery services. However, if you are not a Prime member then you can use your order number in the Royal Mail or courier tracking tool to receive delivery updates on your order. You should also contact Amazon to discuss how to return an item that has not met its online description. For instance, you can both print off a returns label and arrange a courier to pick up your item so that you can continue to claim a refund.
You should also contact the customer service department to request technical support if you are having difficulty with your Fire Stick, tablet or Amazon Echo speaker. Therefore parents should call this number to set up security restrictions on any Amazon device. Moreover, callers should ask for assistance if they are having trouble logging into their Amazon account or if the site has crashed before they have completed their purchase. Callers should also request help if they are unable to reset their account details and payment information.
Kindle Enquiries – 0800 496 2449
You can also contact Amazon UK on their freephone Kindle enquiries number 0800 496 2449 to discuss an e-book purchase that was made from the Kindle store. For instance, customers can buy an e-book directly on their Kindle or from the Amazon store before using this number to transfer their book to their device via the cloud. Customers can use this number to request a refund if they have begun reading an e-book however you will have a limited window to do so. Alternatively, you can ask a customer service advisor how to download the Kindle app on both your mobile phone or Fire tablet. Similarly, Echo users should ask how to purchase an audiobook to be played on the speaker.
Call Costs and Opening Hours
Both the Amazon customer service and Kindle helplines operate use freephone contact numbers that will be completely free of charge from UK landlines and mobile phones. Furthermore, the Amazon UK call centre is available to be contacted during the opening hours of 6am-12am, Monday to Sunday.
Amazon Phone Numbers
|Amazon Department||UK Phone Number||Opening Times|
|Amazon Customer Services||0800 496 1081||6am-12am, Monday to Sunday|
|Kindle Enquiries||0800 496 2449||6am-12am, Monday to Sunday|
Online Help Centre
If you have been unable to get in touch with Amazon on the above helplines then you may consider making your enquiry online when speaking to a customer service advisor on the Amazon Online Help Centre.