Phone Joules on their customer service contact number 0345 250 7160 to ask for the location of your nearest outlet, to ask for the dates of an upcoming clearance sale or to ask for sizing information before placing an order on a new pair or wellies or designer coat.
Joules Customer Services – 0345 250 7160
Joules is a fashion retailer that produces and sells clothing inspired by British country living. Joules is therefore a popular stockist of designer wellies, coats and classic tweed jackets. You should phone their customer service number 0345 250 7160 if you have a problem regarding either a high street purchase or an order made on their online store. For instance, if you have been sold a damaged article of clothing then you can use this number to ask the best way to claim a refund. A Joules customer service representative can provide you with both a returns address and the location of your closest branch of the outlet so that you can take back an item in person. Alternatively, if you have bought an item that does not fit as expected, you may wish to discuss the Joules sizing guide before exchanging the clothing at a high street store.
Online customers can also use the Joules phone number 0345 250 7160 to request delivery updates if their order is taking longer than expected to arrive. A Joules customer service advisor can also provide a tracking number to use on the Royal Mail website if you would prefer it monitor its progress yourself . You can also phone Joules to ask if your order is ready for collection if you have bought an item online but are picking it from a UK outlet. Shoppers looking to save money may also use the phone call to ask for the dates of the Joules end-of-season clearance sales before placing their order. By the same token, you may wish to check the availability of a discount code that can be used to redeem an offer when shopping online.
When to Call Joules
The Joules customer services department runs a local rate contact number that will charge callers no more than the standard per-minute rate as any other geographic call made from a UK mobile or landline telephone. However callers may even be able to contact the retailer for free if using any inclusive minutes in their mobile tariff or if their landline package offers free calls to local numbers. You can contact a Joules during the opening hours of 8am-8pm Monday to Friday and 9am-5pm on weekends.
Online Contact Form
If for any reason you are unable to contact Joules over the phone, you may wish to use their Online Contact Form before receiving an email response within 24-hours of making your enquiry.