To check the location of a parcel you have shipped to your client through myHermes, you can contact their parcel tracking services team on the phone by dialling their 0844 644 3593 helpline for 7p per minute plus network access charge.
Contact Numbers for MyHermes
If you’re worried about your parcel getting to where it’s supposed to go, then you can keep track of the progress of the delivery by calling their tracking service on 0844 644 3593 (7p/minute + access charge).
If you have any other enquiry and would lie to speak with MyHermes’ head office customer service team call 0844 543 7000.
For sales enquiries, you can contact sales@myHermes.co.uk. You can correspond with them about their courier services, including their regulations on what can or cannot be shipped, quotes on their services and their delivery schedules.
If you have complaints about the services that you received from myHermes, then just email their customer relations team on email@example.com.
If you can’t email either of their email addresses, then you can use the contact form found at support.myhermes.co.uk/app/ask to make contact with their company.
You can use this form for email correspondence about enquiries, complaints, hiring Hermes to deliver your parcel or for feedback.
Live Chat with myHermes
Chatting with them live is also an option. This is actually preferable if you would like to get your answers right away. The link to open a chat window with an advisor is support.myhermes.co.uk/app/chat/chat_launch.
myHermes on Social Media
If a slight delay with their response is okay with you then you can choose to connect with Hermes via any of their social media accounts.
You can send your comments and enquiries through a tweet @MyHermes.
You can add them to your Google Plus inner circle at plus.google.com/109840026044814819016.
You can also connect with them on Youtube so that you can view their videos and adverts. The myHermes YouTube channel is www.youtube.com/user/myhermesuk.