You should phone Nespresso on their general enquiries contact number 0800 442 442 to report a problem with a Vertuo or Inissia coffee machine, to ask for a voucher code to reduce the cost of your pods order, or to add a milk frother to your online delivery.
Nespresso General Enquiries – 0800 442 442
The freephone Nespresso enquiries number 0800 442 442 should be used by customers with enquiries about their coffee machine. For instance, you get in touch to ask what do if your coffee machine is broken, and if troubleshooting assistance is not sufficient, you can use this number to request a Nespresso request a repair service. Moreover, you may wish to discuss which descaling kit is suitable to use when cleaning a machine in the Inissia or Vertuo range.
Customers will be glad to know that Nespresso offer a variety of welcome offer deals, available to redeem on either your first or second purchase. However, you may also wish to discuss the various voucher codes available to use when buying new coffee pods and capsules for your machine. Callers can contact the Nespresso customer service department with any enquiries about their free delivery offer. For instance, free standard or pick up delivery is available on all orders of 200 or more capsules, or on an order including a Nespresso Coffee machine. You will also be able to use this number for technical support if you are unable to update your Nespresso Club account details online. For instance, a customer service representative will be able to update your payment details over the phone or inform you how to set up a capsule subscription on the ‘Order your Coffee’ of the website.
0800 Call Costs
As Nespresso uses a 0800 contact number, the customer service helpline will always be entirely free to call, whether you are using a UK landline or mobile phone.
Nespresso Online Contact Form
If you have been unable to contact Nespresso over the phone, then you can put forward any enquiries or complaints using the Nespresso Online Contact Form found on their official website. Furthermore, if you would like to report a faulty coffee machine, you will have the option of uploading a JPEG picture to illustrate the problem outlined in your message.