You should TalkTalk on their UK customer service contact number 0345 172 0088 to report an issue with your broadband internet connection or TV subscription over the phone.
TalkTalk Customer Services: 0345 172 0088
Phone TalkTalk on their UK customer service contact number 0345 172 0088 to enquire about the cost of an unlimited internet broadband package. For instance, the internet provider has a range of internet deals such as standard Wi-Fi package along with a range of fibre optic broadband tariffs. You should therefore use this number to enquire about which deal is best for your intended internet usage before discussing which television packages are best suited to your preferences. For example, customers can purchase a TalkTalk tariff that includes 8 additional Sky Sports channels on top of their broadband service. You should therefore use the above number to set up internet and TV services in a new property or to switch to TalkTalk from a rival provider. New customers will also be able to claim free installation and should book an appointment for an engineer to visit over the phone.
You should also contact TalkTalk for technical support if you are unable to sign into the ‘my account’ section of their website to pay your monthly bill or to manage your internet services. The TalkTalk advisor will provide troubleshooting assistance if your internet is not working and can offer over-the-phone instructions on how to reset your router box. Moreover, you may wish to discuss the process of transferring your internet services to a new house if you are moving home but note will be subject to a cancellation fee if you are leaving your tariff early.
Information about Call Costs and Contact Hours
TalkTalk uses a geographic contact number that will charge callers the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may be able to contact a customer service representative for free if you are using any inclusive free minutes that have been offered by your service provider as part of a monthly tariff deal. Furthermore, the TalkTalk customer service line operates during the opening times of 8am to 10pm Monday to Thursday, Friday, 8am to 9pm Friday, and 9am to 8pm on weekends.
Write to Talk Talk
Not all customers choose to contact TalkTalk over the phone and you can write to customer service advisor via email firstname.lastname@example.org or by sending a letter regarding both general enquiries and complaints to their London Customer Relations office: TalkTalk, 11 Evesham Street, London, W11 4AR, United Kingdom.