Call Timberland customer services on their freephone contact number 0800 023 2478 for over the phone sizing information on a pair of boots, to report an incorrect delivery or to ask for the location of your nearest outlet so that you can exchange your shoes in person.
Freephone Customer Service Number – 0800 023 2478
Call Timberland on their freephone customer service number 0800 023 2478 to report a problem with an order made on their online store. For instance, you can use this number to cancel an order provided that your item has not yet dispatched. Alternatively, you may wish to discuss the Timberlands returns policy for both purchases made online and in a UK outlet. Notably, customers will be able to return incorrect or faulty footwear, regardless of whether it has been purchased from a high street retailer or from the Timberland website. By the same token, you can ask a customer service representative how to track a return before asking when you are likely to receive your refund. Online shoppers can use the above number to ask for the location and opening times of their nearest Timberland outlet so that they can return a pair of boots in person.
If you are unable to try on a pair of Timberland shoes in person, you can contact the customer service department 0800 023 2478 for information about their UK sizing guide. Alternatively, you should call Timberland for enquiries relating to your online account. Specifically, you will be able to update your password if you are unable to login, or change your payment details and delivery address over the phone. Callers can also use this number to subscribe to the Timberland weekly newsletter mailing list for news on upcoming sales, offers and events throughout the country.
Call Costs and Times
The Timberland customer service department uses a freephone 0800 contact number meaning that you will be able to get in touch completely free of charge from both UK mobile and landlines. Timberland’s UK number can be contacted during the standard working week as their opening hours are 8am-6pm Monday to Friday, with lines closed on weekends and UK Bank Holidays.
Online Contact Form
However, if you are unable to call Timberland during their phone line opening hours, you will be able to make an enquiry on their Online Contact Form before being given an email reply by a customer service advisor.