The freephone TNT customer service contact number 0800 100 600 is useful if you would like to track the location of your parcel over the phone, to reset your personal details if you are unable to login to your online account, or if you would like a quote on the cost of their same day delivery service.
Customer Services – 0800 100 600
You can contact TNT customer services on their freephone number 0800 100 600 if you have a problem with your current delivery. For instance, you may wish to request a redelivery if you have listed the destination address incorrectly when shipping your parcel. Alternatively, the TNT customer service department is useful if you are unable to use the online ‘track and trace’ service. Once you have detailed the tracking number provided with receipt of your order you will be given location updates and a delivery estimate over the phone. You should also get in touch to report a lost delivery, and can use this number to ask whether you can claim a refund without holding a postal insurance policy.
Callers will also be able to contact TNT customer services 0800 100 600 for a quote on the cost of their courier service depending on the preferred speed of their delivery. For instance, the TNT next-day Express service will be cheaper than a same day delivery. However, you may also wish to contact TNT to order a special service, such as worldwide freight haulage or a courier delivery before 9am, both of which are charged at a higher rate. You can also use this number to check the location and opening times of your nearest TNT collection point so you can drop off a parcel in person.
When to Call TNT
As TNT operates a 0800 number, all calls will be entirely free of charge when you are calling from a UK landline or mobile phone. The opening hours for the TNT customer service department are 8am-5:30pm Monday to Friday but their helpline is closed on weekends and UK Bank holidays.
Online Tracking Service
You also have the option to track the location of an item online, when inputting your consignment reference number in the TNT Track and Trace Service.